Apr 18, 2018
Learn How To Use Improved Call Handling Strategies To Charge More For Your Services!
As a local service business, it can be annoying when you get price shopper phone calls. However, the reality is that we are ALL price shoppers!
Don't shy away from giving price quotes and estimates over the phone, because that is what customers really want.
In this episode we'll cover some of the best tactics and strategies we've uncovered to handle price shoppers, and convert them into great customers while your competition turns them away!
YOU'LL LEARN
- Best practices for new customer call handling to convert more prospects into new customers
- How to quickly instill confidence in new callers and win them over
- Tactics to identify "price shoppers" and quickly convey your value
- Leveraging a call handling script to funnel customers into your sales process
- Why price checking your competition is so important
- How to use text message follow up's to convert more prospects into customers
- The 3 R's - Referrals, Reviews, and Repeat business
- Using the "bookends" price quoting method to give an estimate to every single inquiry
- How the "bookends" price quoting method builds confidence and converts more customers
- How to "tell" a customer you're going to follow up, instead of "asking" them
- How to avoid providing free tech support and wasting time on the phone for DIY callers
Thanks for Listening!
View the show notes, resource links, episode transcript, and watch the video version at https://www.localseotactics.com/episode12